Terms of Service

Effective Date: October 2026

Welcome to KAM Systems.

These Terms of Service (“Terms”) govern your access to and use of the KAM Systems website, services, strategy consultations, technology solutions, marketing services, automation services and related offerings.

By accessing our website, booking a strategy call, purchasing our services, or entering into an agreement with KAM Systems, you acknowledge that you have read, understood and agreed to these Terms.

If you do not agree with these Terms, please do not use our website or services.

1. About KAM Systems

KAM Systems is a healthcare growth and automation partner helping doctors, clinics and hospitals build systems for patient acquisition, lead management, follow-up automation and appointment conversion.

KAM Systems may operate under the legal entity:

KAM Growth Systems Private Limited


SBH Colony, Beside LB Nagar Metro Station, Hyderbad, Telangana, India - 500074.

“KAM Systems”, “we”, “us” and “our” refer to KAM Systems and/or the applicable legal entity providing the relevant service.

2. Our Services

Depending on the agreed scope of work, KAM Systems may provide services including:

  • Patient lead generation

  • Digital marketing

  • Healthcare marketing strategy

  • Lead management

  • CRM setup and implementation

  • Lead follow-up automation

  • WhatsApp automation

  • Marketing automation

  • Landing pages and websites

  • Conversion funnels

  • Appointment systems

  • Lead qualification workflows

  • Growth analytics and reporting

  • Content and social media services

  • Strategic consulting

  • Technology and automation implementation

The exact services, deliverables, timelines and fees applicable to a client will be determined by the applicable proposal, quotation, statement of work, service agreement or written confirmation.

3. Strategy Calls and Consultations

KAM Systems may offer growth strategy calls, discovery calls or consultations.

A strategy call is intended to understand a business's current situation, identify potential growth opportunities and discuss possible solutions.

A strategy call does not automatically create a client relationship or guarantee that KAM Systems will provide services.

Any engagement will begin only after the applicable scope, commercial terms and responsibilities have been agreed upon.

4. Client Responsibilities

Clients are responsible for providing accurate and timely information required to deliver the services.

This may include:

  • Business information

  • Service information

  • Target audience information

  • Branding assets

  • Website access

  • Advertising account access

  • CRM access

  • Social media access

  • Domain or hosting access

  • Relevant business data

  • Content and creative assets

  • Appointment information

  • Other information reasonably required for the agreed services

The client represents that they have the legal right to provide such information and access to KAM Systems.

The client is responsible for ensuring that information supplied to KAM Systems is accurate, lawful and not misleading.

5. Healthcare-Specific Responsibility

KAM Systems provides marketing, growth, technology and automation services.

KAM Systems does not provide medical diagnosis, medical treatment, medical advice or clinical decision-making.

The client remains solely responsible for:

  • Medical services

  • Clinical decisions

  • Medical claims

  • Doctor qualifications

  • Treatment information

  • Patient care

  • Regulatory compliance applicable to the healthcare business

  • Accuracy of healthcare-related information published through marketing campaigns

Any healthcare or medical content supplied by KAM Systems for marketing purposes should be reviewed and approved by the client where appropriate before publication.

6. Marketing and Advertising

Where KAM Systems provides advertising or marketing services, campaign performance may depend on factors outside KAM Systems' control, including:

  • Advertising platform policies

  • Market conditions

  • Competition

  • Audience behaviour

  • Budget

  • Creative performance

  • Landing-page performance

  • Offer attractiveness

  • Seasonality

  • Platform algorithm changes

  • Account restrictions

  • Technical issues

  • Client response and follow-up processes

KAM Systems does not guarantee a specific number of leads, appointments, patients, revenue or return on advertising spend unless expressly agreed in writing.

7. No Guaranteed Results

KAM Systems works to improve the systems, processes and infrastructure supporting healthcare growth.

However, business results cannot be guaranteed.

No representation is made that the services will generate a specific:

  • Number of leads

  • Number of appointments

  • Number of patients

  • Revenue

  • Profit

  • Return on investment

  • Advertising performance

Results depend on numerous factors, including the client's market, pricing, services, reputation, location, competition, budget, sales process and operational capacity.

8. Fees and Payments

Fees will be communicated through the applicable proposal, quotation, invoice or service agreement.

Unless otherwise agreed in writing:

  • Payments must be made according to the agreed payment schedule.

  • Taxes, if applicable, may be charged separately.

  • Third-party software, advertising spend, hosting, domains, messaging charges and other external costs may be billed separately.

  • Delayed payments may result in suspension of services.

KAM Systems reserves the right to pause work where payments are overdue.

9. Third-Party Platforms

KAM Systems may use or integrate third-party platforms and technologies, including advertising platforms, CRM systems, communication platforms, analytics platforms, website platforms, hosting providers, payment processors and automation tools.

Third-party platforms operate independently and may:

  • Change their features

  • Change their pricing

  • Change their policies

  • Experience downtime

  • Restrict accounts

  • Suspend services

  • Limit functionality

  • Change APIs or integrations

KAM Systems is not responsible for losses caused solely by the failure, suspension, modification or discontinuation of a third-party platform.

10. WhatsApp and Communication Automation

Where WhatsApp or other communication platforms are used, campaigns and workflows must comply with the applicable platform policies, consent requirements and communication regulations.

KAM Systems does not guarantee message delivery, account approval or continued access to any third-party communication platform.

The client is responsible for ensuring that it has the necessary permissions and lawful basis to communicate with its patients, prospects or contacts.

11. Intellectual Property

Unless otherwise agreed in writing, KAM Systems retains ownership of its pre-existing:

  • Frameworks

  • Strategies

  • Templates

  • Processes

  • Systems

  • Software

  • Automation structures

  • Internal methodologies

  • Documentation

  • Know-how

Upon full payment, the client may receive the agreed rights to use client-specific deliverables created specifically for the engagement, subject to the applicable agreement.

Third-party software, stock assets, fonts, plugins, APIs and other licensed materials remain subject to their respective licenses.

12. Client Materials

The client retains ownership of materials provided by the client.

The client grants KAM Systems the necessary permission to use such materials solely for performing the agreed services.

The client represents that it has the necessary rights and permissions to provide such materials.

13. Confidentiality

Both parties should take reasonable measures to protect confidential business information received from the other party.

Confidential information may include:

  • Business strategies

  • Customer information

  • Marketing information

  • Pricing

  • Financial information

  • Technical information

  • Login credentials

  • Internal processes

  • Non-public business information

Confidentiality obligations do not apply to information that is publicly available, independently developed, lawfully received from another source, or required to be disclosed by law.

14. Privacy and Personal Data

KAM Systems may collect and process personal information when visitors submit forms, book consultations, communicate with KAM Systems or use our services.

Our collection and processing of personal data is governed by our Privacy Policy.

Where KAM Systems processes personal information on behalf of a client, the parties may need additional contractual arrangements depending on the nature of the services and applicable law.

Clients remain responsible for ensuring that the information they provide to KAM Systems has been collected and shared lawfully.

15. Website Use

You agree not to:

  • Use the website for unlawful purposes

  • Attempt to gain unauthorized access to systems

  • Introduce malicious code

  • Interfere with website functionality

  • Copy protected content without permission

  • Misrepresent your identity

  • Use the website to violate applicable law

  • Attempt to compromise the security of the website or its users

16. Limitation of Liability

To the maximum extent permitted by applicable law, KAM Systems will not be liable for indirect, incidental, consequential, special or loss-of-profit damages arising from the use of our services.

Where liability cannot legally be excluded, the liability of KAM Systems will be limited to the extent permitted by applicable law and, where legally permissible, to the amount actually paid by the client for the relevant services giving rise to the claim.

Nothing in these Terms excludes liability that cannot legally be excluded.

17. Indemnification

To the extent permitted by law, the client agrees to indemnify and hold KAM Systems harmless from claims, losses or liabilities arising from:

  • Information supplied by the client

  • Client-provided content

  • Medical claims made by the client

  • Client's services or products

  • Client's violation of applicable law

  • Client's violation of third-party rights

  • Unauthorized use of third-party materials

  • Client's misuse of marketing or automation systems

18. Suspension and Termination

Either party may terminate an engagement according to the applicable service agreement.

KAM Systems may suspend or terminate access to services where:

  • Payments remain overdue

  • The client materially breaches these Terms

  • The client requests unlawful activities

  • Continued service creates a significant legal or security risk

  • Third-party platforms prevent the services from being delivered

Any outstanding payment obligations accrued before termination remain payable.

19. Refunds

Refund eligibility is governed by the applicable Cancellation and Refund Policy and/or the specific service agreement.

Certain services may be non-refundable once work, implementation, consulting or third-party costs have been incurred.

20. Changes to These Terms

KAM Systems may update these Terms from time to time.

The updated version will be published on this website with an updated effective date.

Continued use of the website or services after changes become effective may constitute acceptance of the updated Terms to the extent permitted by law.

21. Governing Law

These Terms shall be governed by the laws of India.

Subject to applicable law, disputes shall be subject to the jurisdiction of the appropriate courts in [Hyderabad, Telangana, India].

22. Contact

For questions regarding these Terms, contact:

KAM Systems - Healthcare Growth and Automation Partner


Email: [email protected]

Website: kamsystems.in


Address: SBH Colony, Beside LB Nagar Metro Station, Hyderbad, Telangana, India - 500074.

Tel: +91 9912589346